by Aman Nick | Dec 20, 2024 | IVR
Interactive Voice Response (IVR) systems have improved how businesses handle customer interactions. By automating the call management system, routing inquiries, and providing self-service options, IVR solutions boost customer satisfaction and streamline operations....
by Aman Nick | Dec 20, 2024 | Cloud Telephony
The Cost Benefits of Switching to Cloud-Based Telecommunication Systems. As businesses continue to adapt and evolve, cutting down unnecessary expenses while improving efficiency is key. One significant change that can help achieve both of these goals is moving from...
by Aman Nick | Dec 18, 2024 | Stay Alert Stay Safe
NPCI Issues Advisory on Digital Arrest Scam: What It Is and How to Stay Safe In today’s digital world, we rely on gadgets for tasks like banking, online shopping, and payments. But with this increased use comes the risk of online fraud. A simple click on a malicious...
by Aman Nick | Dec 17, 2024 | 3CX
Deadlines, Steps, and Key Benefits for V20 Migration: What to Do If You Stay on V18 As shared in our May update, users who are not yet on V20 should prioritize upgrading to ensure access to ongoing technical support, security updates, and the latest features. For...
by Aman Nick | Dec 17, 2024 | News
The Indian government is taking strong steps to fight cybercrime by blocking 80 lakh fake SIM cards. This move aims to make mobile users safer from cybercrime and fraud. 80 Lakh SIM Cards Blocked The government has deactivated over 80 lakh SIM cards issued using fake...
