by Aman Nick | Nov 25, 2024 | News
We are excited to announce that The Telephony Co has been recognized in CIO Tech Outlook’s 2024 list of Most Promising Contact Center Providers. This recognition highlights our commitment to delivering cutting-edge contact center solutions that drive business success...
by Aman Nick | Nov 25, 2024 | 3CX
Laying the Groundwork for Smarter Analytics and Better Customer Service With Update 4, call transcription is the foundation for 3CX AI Advanced Call Analytics, enabling businesses to deliver enhanced customer experiences. This Beta release offers you the opportunity...
by Aman Nick | Nov 22, 2024 | Virtual Number
A virtual phone number uses the internet to let you make and receive calls from anywhere. A virtual phone number is one of the simplest yet smartest tools to improve communication. Whether you’re running a small online business, managing a growing team, or...
by Aman Nick | Nov 21, 2024 | News
The Telecom Regulatory Authority of India (TRAI) is taking strong steps to reduce spam calls and SMS. With new rules and penalties, TRAI aims to bring more accountability to the telecom industry. New Rules to Stop Spam On August 13, 2024, TRAI introduced strict rules...
by Aman Nick | Nov 20, 2024 | Stay Alert Stay Safe
A recent survey found that 45% of Indian shoppers experienced or knew someone affected by online shopping scams during the festive season, from October 1 to October 28. Nearly half (46%) of those who fell victim suffered financial losses exceeding ₹41,500,...
