by Aman Nick | Nov 27, 2024 | News
As the use of smartphones and the internet has grown, so have the risks. While smartphones have made many tasks easier, they have also given scammers and cybercriminals new ways to trick people. To protect users from online scams and fraud, the Telecom Regulatory...
by Aman Nick | Nov 27, 2024 | Stay Alert Stay Safe
Cybercriminals are launching a new phishing email attack aimed at users of Apple devices like iPhones, iPads, MacBooks, and more. The scam uses a convincing message, such as “Your Apple ID has been suspended” or “Apple ID is suspended,” to trick users into clicking...
by Aman Nick | Nov 27, 2024 | IVR
Top 8 Best Interactive Voice Response (IVR) Systems for Small and Medium Businesses. Small and medium-sized businesses (SMBs) thrive on efficient communication with their customers. One of the simplest yet most effective ways to streamline customer service is by using...
by Aman Nick | Nov 25, 2024 | News
We are excited to announce that The Telephony Co has been recognized in CIO Tech Outlook’s 2024 list of Most Promising Contact Center Providers. This recognition highlights our commitment to delivering cutting-edge contact center solutions that drive business success...
by Aman Nick | Nov 25, 2024 | 3CX
Laying the Groundwork for Smarter Analytics and Better Customer Service With Update 4, call transcription is the foundation for 3CX AI Advanced Call Analytics, enabling businesses to deliver enhanced customer experiences. This Beta release offers you the opportunity...
