by Aman Nick | Nov 8, 2024 | News
The Telecom Regulatory Authority of India (TRAI) has introduced important steps to stop spam calls and prevent the misuse of SMS headers and message templates by fraudsters. These actions are aimed at protecting consumers and ensuring a safe messaging system in India....
by Aman Nick | Nov 8, 2024 | News
In a recent announcement, Communications Minister Jyotiraditya Scindia confirmed that India will allocate satellite spectrum through an administrative process rather than the auction method favored by industry leaders Mukesh Ambani of Reliance Industries and Sunil...
by Aman Nick | Nov 7, 2024 | 3CX
Why 3CX VoIP Phone System is the Future of Business Communication. Effective communication is essential for success. Companies are increasingly looking for innovative solutions that not only improve their communication but also enhance customer experiences. This is...
by Aman Nick | Nov 4, 2024 | IVR
Integrating Multi Level IVR with Your Existing Telephony System. Businesses are increasingly turning to advanced telephony solutions to deliver prompt, accurate support. One such innovation is the Multi-Level Interactive Voice Response (IVR) system, which has...
by Aman Nick | Oct 23, 2024 | IVR
How Multi-Level IVR Can Reduce Call Abandonment Rates. In the fast-moving world of customer service, ensuring every caller’s issue is addressed efficiently can make or break a business. One major problem many businesses face is high call abandonment rates—when...
