by Aman Nick | Dec 24, 2024 | News
The Telecom Regulatory Authority of India (TRAI) is reintroducing prepaid recharge plans that offer only voice and SMS services. This move is aimed at providing more options for customers, especially those who only need basic services. TRAI believes this will benefit...
by Aman Nick | Dec 23, 2024 | 3CX
Enjoy hands-free control with Poly headsets and improved conference management. The latest beta release of the 3CX Windows Softphone introduces hands-free control with Poly headsets and enhanced conference management. Now available in the Microsoft Store, this update...
by Aman Nick | Dec 20, 2024 | IVR
Interactive Voice Response (IVR) systems have improved how businesses handle customer interactions. By automating the call management system, routing inquiries, and providing self-service options, IVR solutions boost customer satisfaction and streamline operations....
