by user | Oct 28, 2024 | Stay Alert Stay Safe
Indian Prime Minister Narendra Modi has alerted the public about a new online scam called “digital arrest.” Fraudsters are tricking people out of millions of rupees by contacting victims through video calls, pretending to be police or tax officials and...
by Aman Nick | Oct 23, 2024 | IVR
How Multi-Level IVR Can Reduce Call Abandonment Rates. In the fast-moving world of customer service, ensuring every caller’s issue is addressed efficiently can make or break a business. One major problem many businesses face is high call abandonment rates—when...
by Aman Nick | Oct 21, 2024 | 3CX
Why Your US Business Should Consider 3CX for Enhanced Communication. Staying on top of communication is essential for any business, whether you’re running a small startup or managing a large enterprise. With so many communication tools available, it’s crucial to...
