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The Telephony Co Call Tracking Software
Transform your business’s communication with our cutting-edge Inbound call tracking software. Gain full control over your calls and elevate your customer experience to new heights. Discover the power of insightful analytics and comprehensive features. Upgrade your business voice today!
Atlas – Inbound Call Tracking Software
Immerse yourself in a world of targeted analytics where every call becomes a valuable source of information. Atlas ensures a comprehensive understanding of customer interactions, allowing you to make informed decisions that resonate with your audience. Experience the future of marketing optimization with Atlas – Inbound call tracking software, where every click and call contributes to the success of your campaigns. Elevate your marketing strategies to new heights by leveraging the transformative capabilities of Atlas today.
What is Inbound Call Tracking Software?
Atlas – Inbound call tracking software is a new technology that helps you track and analyze all customer calls made to your business. You can see where the call is coming from, how long it lasted, what was discussed, if the call is spam, and even track particular locations.
It is very useful for running marketing campaigns (PPC, Social Media, SEO, Email Marketing), as you can track which campaign is generating more calls.
Today, inbound call tracking software is important for industries that receive many more calls daily, such as healthcare, travel, education, and e-commerce.
Advanced Features of Atlas Inbound Call Tracking Software
Global Numbers
Boost your business with Business Toll-free and Local numbers. Enhance customer trust, nationwide presence, and accessibility. Competitive rates, quick setup, and impeccable service support.
Campaign Management
Track calls from ads back to the creative, keyword, and/or campaign. Capture unique click IDs to synchronize conversions with your favourite ad platforms.
Intelligent Call Routing
Match leads to the best-matched buyer using any contact attribute as the basis for routing including geolocation, affiliate ID, offer, product, segment, and others.
Real Time Monitoring
View your live and recent calls by source, by campaign and by handling Target on the ATLAS dashboard, while tracking the number of calls received and converted.
Reports & Analytics
Analyse the ROI of your phone-based marketing by call source, campaign, tracking number or handling agent. Send call data to reporting analytics tools and data warehouses in real-time.
CRM Management
Add as many collaborators to your account as you need to help them grow with your business. Provide your partners and clients with their own collaborator account so they can self-serve call reports and logs, and drill into their specific calls.
Benefits of Using Inbound Call Tracking Software for Business
Improved Marketing ROI
Inbound call tracking helps businesses identify which marketing campaigns generate the most calls. This allows them to invest more in successful campaigns and discontinue the less effective ones.
Cost Reduction
Every inbound call is automated enter your portal dashboard, so you do not need to manually enter every call. This reduces the need for more employees and helps save money.
Multi-Channel Attribution
Call tracking allows you to easily connect all your inbound calls with specific marketing channels like PPC ads, Social Media, SEO, and email campaigns, helping you optimize your marketing strategies.
Call Recording
Our inbound call tracking software records all incoming calls. You can listen to past call recordings to improve customer service. This helps with quality, compliance, and training.
Call Reports & Dashboards
You can easily see on the dashboard how many total calls came in, how many were converted, how many were not converted, and how many had no answer. You can also check how many campaigns ran, the total cost of the campaign, and the revenue generated.
Local & Toll-Free Number
Using local phone numbers and toll-free numbers helps your business look more professional and makes it easier for customers to reach you. Our Inbound Call Tracking Software lets you use these numbers to grow your business and improve communication.
Kickstart your Call Tracking Journey with ATLAS
Optimize ad campaigns with inbound call tracking software, virtual phone numbers & instant analytics
Set Campaign
Register an online account and create campaigns in chosen states to match your business needs. Manage the data on one dashboard.
Select Number
Choose phone numbers to match your campaigns. Select based on location, vanity options, or tracking needs for better call management.
Set up Targets
Use the functionality of call forwarding and routing. Manage the destinations to ensure excellent customer service.
Generate Calls
Monitor the results of your ongoing ad campaigns. Apply the changes in real time. Keep an eye on your promotion budget and ROI.
Industry that use Inbound Call Tracking Software
E-commerce
The e-commerce industry gets many calls daily about product inquiries, order tracking, returns, and more. Call tracking software helps you track every call easily.
Travel and Hospitality
Hotels, travel agencies, and tour operators can track booking inquiries, customer support calls, and marketing campaign effectiveness.
Healthcare
Use call tracking to manage patient inquiries, appointment bookings, and follow-ups, ensuring better patient service and communication.
Bank & Insurance
Banks and insurers use call tracking to improve service, optimize marketing, and ensure compliance.
Education
Many children and parents call schools and universities for new admissions, fees, re-registration, and other queries. Call tracking helps record all calls so they can be followed up later.
Marketing Agencies
Marketing Agencies create multiple campaigns, and call tracking helps track which campaigns generate more calls.
Integrate Atlas With Your Choice Of CRM
Atlas Zoho Integration
Seamless integration enhancing communication. Streamline CRM workflows, optimize client interactions, and elevate productivity with unified solutions.
Atlas HubSpot Integration
Perfect synergy for communication. Enhance CRM efficiency, elevate customer engagements, and unify your business processes effortlessly.
Atlas SalesForce Integration
Integrated excellence for communications. Supercharge CRM capabilities, enrich customer relations, and drive productivity with seamless synergy.
Atlas LeadSquarred Integration
Boosting lead management. Enhance communication, nurture prospects, and convert efficiently with synchronized telephony and CRM.
Atlas Odoo Integration
Seamless integration for empowered communication. Enhance client engagement, streamline processes, and bolster sales performance effortlessly.
Atlas Freshworks Integration
Streamlined communication meets CRM. Elevate customer experiences, optimize workflows, and achieve unmatched synergy with integrated solutions.
Atlas Sugar Integration
Communication refined. Maximize CRM potential, foster client relationships, and ensure seamless collaboration with integrated telephony brilliance.
Atlas ZenDesk Integration
Elevating customer support seamlessly. Integrate telephony with ticketing, enhance agent efficiency, and deliver unparalleled service experiences.
Atlas Bitrix24 Integration
Revitalize sales operations: Streamline communication, refine deal management, and foster lead growth with harmonized efficiency.
Initiate call tracking with ATLAS and gain valuable insights into your communication strategy.
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