by Aman Nick | Dec 9, 2024 | 3CX
Cost-Effective Call Transcription with 3CX AI Update 4 introduces 3CX AI, making call transcription more affordable than ever. Unlike external services like OpenAI or Google, 3CX AI offers a more cost-effective solution. Enterprise users can enjoy complimentary access...
by Aman Nick | Nov 29, 2024 | 3CX
Smoother Performance and Better Conference Control with iOS 18 Support The 3CX iOS App is now fully compatible with iOS 18, following a successful beta phase. This update improves performance, enhances conference features, and ensures reliable communication for every...
by Aman Nick | Nov 27, 2024 | Stay Alert Stay Safe
Cybercriminals are launching a new phishing email attack aimed at users of Apple devices like iPhones, iPads, MacBooks, and more. The scam uses a convincing message, such as “Your Apple ID has been suspended” or “Apple ID is suspended,” to trick users into clicking...
by Aman Nick | Nov 27, 2024 | IVR
Top 8 Best Interactive Voice Response (IVR) Systems for Small and Medium Businesses. Small and medium-sized businesses (SMBs) thrive on efficient communication with their customers. One of the simplest yet most effective ways to streamline customer service is by using...
by Aman Nick | Nov 25, 2024 | 3CX
Laying the Groundwork for Smarter Analytics and Better Customer Service With Update 4, call transcription is the foundation for 3CX AI Advanced Call Analytics, enabling businesses to deliver enhanced customer experiences. This Beta release offers you the opportunity...