How to Get a Virtual Phone Number in 2025: Benefits, Providers, and Setup Tips

A virtual phone number uses the internet to let you make and receive calls from anywhere.

A virtual phone number is one of the simplest yet smartest tools to improve communication. Whether you’re running a small online business, managing a growing team, or working with customers worldwide, virtual numbers are a perfect choice.

In this blog, we’ll explain what a virtual phone number is, why it’s useful, and how you can easily get one today

In simple terms, a virtual phone number is not tied to any physical phone line. It works through the internet, making it flexible and portable. Calls to a virtual phone number can be routed to any device you choose—your smartphone, computer, or even your desk phone.

Unlike traditional landlines, virtual numbers are designed to give businesses greater control over how and where calls are received. They also come with features like call forwarding, call routing, voicemail, and even analytics, all in one place.

Businesses everywhere are making the switch to virtual phone numbers because of their many advantages. Let’s break it down:

1. Flexibility Anytime, Anywhere

With virtual numbers, you’re not tied to a desk or a specific location. Whether you’re at home, traveling, or working remotely, you can answer calls from anywhere anytime.

2. Cost Savings

Forget about installing expensive landlines or dealing with heavy international call charges. Virtual numbers are affordable and can highly reduce your communication costs.

3. Professionalism

Even if you’re a one-person business, a virtual number can make you look like a large, established company. Features like toll-free options and auto-attendants create a professional image.

4. Scalability for Growth

Expanding your business? Adding more numbers is a breeze. Virtual phone systems grow with your business, no matter the size.

5. Better Customer Service

Route calls to the right team members or departments instantly, ensuring customers get the help they need without long wait times.

Ready to get started? Follow these steps to secure the perfect virtual phone number for your business:

1. Choose the Right Provider

The first and most important step is to find a trusted virtual number service provider. The Telephony.Co, for example, offers reliable and affordable virtual phone solutions tailored to your needs. Their 24/7 customer support and easy setup process make them a go-to choice for businesses.

2. Select Your Number Type

You can choose from:

• Local Numbers: Perfect for targeting a specific city or region.  

• Toll-Free Numbers: Ideal for a professional image, allowing customers to call you for free.  

• Vanity Numbers: Memorable numbers like 1-800-CARS can boost branding.  

3. Set Up Call Forwarding

One of the key features of a virtual number is routing calls to your preferred device. Whether it’s your mobile phone, desktop app, or office line, you can stay connected.

4. Add Features

Consider adding features like:

• IVR (Interactive Voice Response)

• Call Recording

• Voicemail-to-email

These features enhance your customer’s experience and make managing calls easier.

5. Promote Your Number

Once your virtual number is live, share it on your website, social media, and marketing materials. Make it the main event of your communication strategy.

Now that you know how to get a virtual phone number, let’s explore its benefits in more detail.

1. Improved Work-Life Balance  

Virtual numbers let you set business hours, so you can “switch off” when the day ends. No more mixing personal and professional calls.

2. Customer Experience  

Features like call queues and automated greetings create a polished experience for your customers.

3. Easy to Scale  

Planning to expand into new markets? You can easily get additional local or international numbers without breaking the bank.

4. Quick Setup  

Unlike traditional phone systems, virtual numbers can be activated quickly, with no hardware installation required.

Here is a list of the top 5 providers. Choose the best one for your business.

The Telephony Co

Offering reliable virtual phone numbers with global reach, The Telephony Co provides seamless communication solutions for businesses and individuals.

Features:

• Multi-device support for calls and messages.
• Automatic call routing and forwarding.
  

Highlights:

• Strong focus on business communication needs.
• Advanced analytics and reporting tools.

RingCentral

Known for its robust business communication tools, RingCentral provides virtual phone numbers with advanced features like team collaboration and integration with other business tools.

Features:

• Cloud-based phone system with mobile app support.
• 24/7 customer support for troubleshooting.

Highlights:

• Robust video conferencing with screen sharing.
• Customizable call-handling features for businesses.

Grasshopper

A great option for small businesses, Grasshopper allows you to choose a toll-free or local virtual number with features like call forwarding, voicemail transcription, and custom greetings.

Features:

• Provides both local and toll-free number options.
• Offers voicemail-to-email feature for convenience.

Highlights:

• No hardware required; completely virtual setup.
• Simple, user-friendly interface for managing calls.

Twilio

Twilio offers a flexible and scalable virtual phone number service, ideal for developers and businesses that need custom integration with their communication systems.

Features:

• Real-time messaging and voice APIs for custom integration.
• Supports international virtual numbers for global businesses.

Highlights:

• Scalable for both small and large-scale operations.
• Offers advanced data encryption for secure communication.

MightyCall

Designed for small businesses, MightyCall offers virtual phone numbers with features like call routing, voicemail, and detailed analytics to help manage customer interactions.

Features:

• Cloud-based phone system with mobile and desktop apps.
• Call routing and virtual receptionist for seamless customer interaction.

Highlights:

• Easy setup with no hardware required.
• Affordable pricing tailored for small businesses and startups.

1. Customer Support  

Businesses can route customer queries to the right department instantly, ensuring better service.

2. Marketing Campaigns  

Track the success of ad campaigns by using unique virtual numbers for each platform.

3. Global Expansion  

Expand into international markets by establishing local or toll-free numbers in target regions.

The Challenge

A retail startup specializing in handmade accessories was struggling to manage its growing customer base. With a single phone line for inquiries and orders, they often missed calls during peak hours. Customers grew frustrated, and the business faced negative reviews, ultimately impacting sales.

Additionally, their team found it difficult to track inquiries or route calls to the right department. They needed a flexible, scalable solution that could handle their current challenges and grow with their business.

The Solution

After exploring several options, the startup chose The Telephony.Co to set up a virtual phone number. This decision was based on The Telephony.Co’s reputation for seamless integrations, 24/7 support, and cost-effective solutions.

With their new virtual phone number, the startup gained access to:

• Call Forwarding: Ensuring every call was directed to the right person, even during off-hours.  

• Voicemail-to-Email Feature: Making it easy to respond to missed inquiries promptly.  

• Scalability: The ability to add more numbers as the team expands.  

• Professional IVR System: Greeting callers with automated menus to enhance the customer experience.  

The Telephony.Co’s expert team handled the setup process, ensuring the transition was smooth and without disruption to daily operations.

The Results  

Within three months of implementing the virtual phone number, the startup experienced:

• 80% Fewer Missed Calls: Improved call management meant customers always felt heard.  

• 25% Higher Customer Satisfaction: Simplify communication reflected positively in reviews.  

• 20% Growth in Sales: Happier customers translated into repeat purchases and positive word-of-mouth.  

By partnering with The Telephony.Co, the retail startup not only solved its immediate communication challenges but also built a scalable foundation for future growth.

If you’re ready to change your communication, let The Telephony.Co guide you to the perfect solution for your business needs.

Virtual phone numbers are shaping the way businesses communicate in 2025. As technology evolves, these systems are becoming smarter, faster, and more intuitive. From AI-driven call routing to seamless integration with CRM tools, the future is bright for businesses embracing this technology.

When it comes to how to get a virtual phone number, choosing the right provider is key. Here’s why businesses prefer The Telephony.Co:

• Expert Guidance: Their team helps you set up and optimize your system for maximum efficiency.  

• Scalable Plans: Grow your system as your business grows, with no hassle.  

• Cutting-Edge Features: From IVR to call analytics, you get everything you need to improve communication.  

• Proven Track Record: As a trusted provider, The Telephony.Co has helped countless businesses succeed.  

How to Get a Virtual Phone Number in 2025 Benefits, Providers, and Setup Tips. Getting a virtual phone number in 2025 is easier than ever and comes with countless benefits for businesses of all sizes. From improved flexibility to cost savings, it’s a smart investment for any company looking to stay ahead.

Ready to upgrade your communication game? Reach out to The Telephony.Co today and let us help you get the perfect virtual phone number for your business.